Small items ship via FedEx Ground within 1 business day of placing your order and bulk items ship via Private Freight (often Plycon, uship.com, or Greyhound Express Freight) within 3-10 days of placing your order.
International orders have a $50 surcharge added at time of checkout for smalls and buyers must contact us for shipping costs on large items (anything that can't fit in a 12"x12"x12" box). Small items ship within 1 business day and large items up to 2 weeks.
Returns & Refunds-
We want you to be satisfied with your purchase and we are confident you will love the piece you bought from us. We offer no-question returns on all full-price item purchased on rubyplusgeorge.com. You are required to contact us within 48 hours of receipt of order to request a return. All items that were sold with a negotiated discount or coupon are final sale and can only be returned at our discretion. We also ask you to pay for the shipping costs back to us for a full refund.
Please email R+G for our return address and authorization to return: firstname.lastname@example.org
R+G will not sell or share your information with any of our partners and will only contact you with sales announcements or newsletters if you opt in to receive these. Your data is kept private.